At CoachMitra, accessible from https://coachmitra.online, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CoachMitra and how we use it.
1. Information We Collect
CoachMitra is designed to function with minimal data collection:
- Search Queries: When you enter a train number, that number is sent to our servers to fetch the coach layout. This search data is not linked to your personal identity.
- Log Files: Like most websites and apps, we follow a standard procedure of using log files. These files log visitors when they use the service. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring/exit pages.
- Device Information: We may collect basic information about the device you are using (Model, OS version) to ensure the coach layout displays correctly on your screen.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our coach position services.
- To improve and personalize your experience.
- To understand how you use our app/website to optimize performance.
- To find and prevent technical errors and fraud.
3. Third-Party Services
CoachMitra uses third-party services that may collect information used to identify you:
- Google Play Services: Required for app distribution and crash reporting.
- Google Analytics: To help us understand user traffic (anonymous).
- Cloudflare: Used for website security and performance.
4. Data Security
We value your trust in providing us with your Information. We use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable.
5. Children's Privacy
CoachMitra does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.
6. GDPR & CCPA Rights
Depending on your location, you may have the right to access, delete, or limit the use of any data we have collected. Since we do not use accounts or store personal names/emails (unless you contact us), most data we hold is completely anonymous.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Email: support@coachmitra.online