1. Acceptance of Terms
By accessing or using the CoachMitra website (https://coachmitra.online) and our mobile application, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use our services.
2. Description of Service
CoachMitra provides users with information regarding Indian Railways train coach positions, platform boarding spots, and expected platform numbers. This service is provided "as is" and is intended for informational assistance only.
3. Use License
We grant you a personal, non-exclusive, non-transferable license to use the CoachMitra app and website for personal, non-commercial purposes. You agree not to:
- Modify, copy, or reverse engineer any part of the service.
- Use the data for any commercial purpose or public display.
- Attempt to bypass any security measures or data protection protocols.
- Automate data collection (scraping) from our platform.
4. Data from Indian Railways
You acknowledge that CoachMitra displays information derived from public domain data regarding Indian Railways. CoachMitra is an independent entity and has no control over the actual operations of the trains, platform assignments, or coach reshuffling performed by railway authorities.
5. User Conduct
You agree to use CoachMitra only for lawful purposes. You are prohibited from using the service to harass, abuse, or harm another person, or in any way that interferes with the proper working of the platform.
6. Intellectual Property
The CoachMitra brand, logo, design, and software are the intellectual property of CoachMitra. All other trademarks, train names, and logos are the property of their respective owners (such as Indian Railways/IRCTC).
7. Limitation of Liability
CoachMitra shall not be held liable for any damages (including, but not limited to, travel delays, missed trains, or incidental costs) resulting from the use or inability to use the information provided on our platform. Always rely on official railway station announcements for final boarding decisions.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any changes by updating the "Effective Date" at the top of this page. Your continued use of the service after changes are posted constitutes your acceptance of the new Terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in India.
10. Contact Information
If you have questions about these Terms, please contact us at:
Email: support@coachmitra.online